If we receive notice of cancellation before the order has been shipped by us, we will cancel the order accordingly and refund the entire amount. Orders that have already been shipped cannot be cancelled.
Under certain circumstances it may not be possible for us to accept an order and we may be compelled to cancel it. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled can include:
- Limited quantities available for purchase
- Inaccuracies or errors for product or pricing information
- Problems identified by our credit and fraud avoidance department
We reserve the right to request additional verification or information before accepting and processing any order. Our customer care department will contact you if all or part of your order is cancelled, or if we require any additional information to accept your order.
If your order is cancelled after your credit/debit card has already been charged, the charged amount will be reversed to the original card of payment. Our decision is final and the customer agrees not to dispute any cancellation made by us.
SHIPPING & DELIVERY POLICY
- Jasmine for Natural oils and herbs ships & delivers its products to almost all parts of the world.
- All prepaid orders will be shipped within 3-4 days after payment is received. We guarantee that only fresh products are shipped.
- Shipping will not be available on Fridays or National Holidays.
- Non-availability on delivery: Our delivery partners will attempt to deliver the package thrice before it is returned to our warehouse. It is recommended that you provide a mobile number along with the full address to ensure a faster delivery.
Shipping Rates & Times
- For all areas serviced the delivery time is approximately 5-9 business days from the commencement of shipping.
Your shopping cart is hosted and secured by PayPal. You can pay for your purchases:
- By Credit Card, without the need of owning a PayPal account.
The PayPal payment module helps protect your credit card information using the best systems available on the market for security and prevention against fraud. When you use PayPal, your financial information is never shared with the merchant.
- Using your PayPal account. The transaction will show up in your account.
If you do not own a credit card or a PayPal account, you can pay for your order using a bank transfer. The customer is responsible for all applicable fees for the transfer.
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